How do I get started with Viloop?
Viloop is a network centric B2B platform, designed specifically for small & medium businesses in India. It brings traders, wholesalers, retailers and manufacturers in India on to a single platform. With real insights into active trends, and great B2B features, Viloop brings to them the power of technology to scale & nurture their business. To get started with Viloop, you need to download Viloop App, and register your business. Once registered, you will have access to all the trades and selections from sellers from all over India.
Where can I download Viloop App?
You can download Viloop App by visiting https://Viloop.in/app on your mobile or by clicking the banners below for your respective platforms.
How do I register? Are there specific requirements to register on Viloop?
You can register with your mobile number and OTP. Once you have put the mobile number and OTP, registration process will start. Being a B2B platform, the only requirement to register with Viloop is that you own or work at a business or a shop. Given the trade oriented nature of the transactions, end consumers will not find enough value on Viloop.
How do I buy / trade on Viloop?
You can buy / sell / trade on Viloop using Viloop App. If you are a new buyer you can discover selection in following ways:
Go to 'Search' tab search for your product requirements. We have tried our best to create a set of pre-defined searches that can quickly get you to a wide variety of products available on Viloop.
You can simply click the 'Buy Now' button to buy the shown product. Once you have pressed the Buy button, you need to select the quantity of available variants or sets of the product. The product will be added to your cart.
I am unable to add products to cart. It says MOQ / Minimum Quantity not met? What is MOQ / Minimum Quantity?
MOQ is Minimum Order Quantity. MOQ is set by sellers and can be different for different products / listings. A buyer needs to purchase at least the mentioned MOQ to continue the trade. Please chat with seller to understand if he is willing to allow the trade of her product at a lower MOQ.
Why am I getting MOV not met? What is MOV?
MOV stands for Minimum Order Value. MOV applies at a single order per seller basis. Sellers put MOV to ensure a minimum business per order per buyer. Please chat with seller to negotiate MOV for your order.
Payments: How do I pay for the purchase?
You can pay by UPI/Internet Banking/Credit Card/Debit Card/cash at the time of placing order or once the order is delivered to you.
How do I get the purchased products? Who provides the courier services?
As a buyer, you need not worry about arranging courier or any 3rd party couriers to pickup and deliver your order. Manufacturer Logistics arranges for the order to be picked up.
How long does it take for the courier to deliver products?
It depends on where the supplier is shipping from and what is the buyer's location.
Where can I see the orders I have placed?
You can see all your orders in 'My Orders' screen.
Can I track my delivery? How do I track the progress in order processing?
You can track the status of your order from My Orders page. Click on any order to see it's details.
